This tool can be used to report the utilization of video bandwidth on the network as well. Call Parkometer is a command-line application that provides easy access to the Call Park orbit database.
Call Parkometer is a tool to track currently parked calls. This command-line tool provides both read and write-access to the CPS orbit SQL Server database from a local or remotely connected computer. The information displayed is as follows:. Depending on the input parameters that are specified at a command prompt, Call Parkometer displays the following output:. The administrator can view the CPS usage and determine the number of orbits assigned to a pool.
There are no requirements if this tool is run on the same computer that is running CPS. If this tool is run on a remote computer, the SQL Server database used by Skype for Business Server must be configured to allow remote access. This SQL Server database connection string is defined in the configuration file, parkometer.
It must be placed in the same directory where parkometer. The following XML file is an example of a parkometer. Deployed orbit ranges: the -o parameter lists all orbit ranges that are configured for this pool as shown. Number of free orbits: the -f parameter lists the number of currently free orbits in the pool as shown.
Call Parkometer is a command-line tool that provides detailed information about the Call Park Server. DBAnalyze is a command-line tool that helps administrators to gather analysis reports about the Skype for Business Server databases. Diagnostic mode Creates a report that includes information about tables number of records, fragmentation, data size, and index size , data and log file sizes, the last back-up time, contact distribution among servers that are running Microsoft Office Communications Server, the average number of permissions, contacts, containers, subscriptions, publications, endpoints per user, any improperly homed users, users that can't be routed, the average number of conferences organized per user, scheduled conferences, active conferences, and the database version.
User data mode Reports contact, container, subscription, publication, permission, and contact-group data for a specified user or for users who have that user in their contact and permission lists. This mode also reports summary data for conferences that a user organizes or is invited to. Conference mode Reports detailed data for a specific conference, including all schedule-time details for the conference, the invitee list, the list of media types allowed for the conference, active MCUs multipoint control units , the active participant list, and each participant's signaling state.
This tool can be used to diagnose various problems or to assist administrators with capacity planning. For example, if most of the users homed on server A choose users homed on server B as their contacts, the administrator can move the users on server A to server B to reduce cross-server traffic.
This tool outputs predefined reports about the Skype for Business Server database. To install Dbanalyze. To use the tool, run the following command from the command line.
Users The table below shows the administrators who have the necessary permissions to access Skype for Business Server databases. DBAnalyzer provides administrators a quick and easy to analyze Skype for Business Server databases.
The data flushed out of the Storage Service could have been automatic periodic based on Queue Item status or database size. It could have happened due to the manual invocation of the pool failover cmdlet, or the StorageServiceFullFlush cmdlet which the pool failover cmdlet invokes. Note that data should ideally not be reimported if any of the Storage Service LYSS database sizes on the front ends is above the normal level, because doing so will likely just cause more data to be exported back out.
Furthermore, any problems that could have contributed to errors that caused the Storage Service Queue to grow should first be resolved for example Exchange endpoint errors, network issues, or other problems. Scenario 1: during pool failover, files may be flushed out from storage service for each front end.
After failover is completed, the tool should be run to reimport the data. This automatically flushed data should be reimported routinely by the administrator. Event IDs of full flush operation is started , full flush has completed , maintenance level flush started , maintenance level flush complete , flush occurred due to filling up of database. Note these event Ids correspond to the RTM release. When an administrator sees these events, it means that there are files that have been flushed out.
This data should routinely be imported back using this tool, for example once per week. For the Online Service release, if health monitoring SCOM pack for Skype for Business Server is deployed, there are new alerts that may be raised which ask the administrator to reimport the flushed data back into Storage Service.
There will be a corresponding event in the event log on the Front-End server that triggered the alert. The event will give a description of the Parent path under which the flushed data files are located, and how many files there are which meet the alert criteria. Two examples of events that can trigger the health alert are shown below, with the difference being their parent path. One possibility is under Web service file share, while the other possibility is the local Application Data directory of each front end.
The administrator will then run this reskit tool. This tool will increase CPU and IO load on the front end it is running on, and other front ends, in the situation that the data is not owned by the front end that the tool is executed on. We recommend running this tool when front ends are not under heavy CPU and IO load, for example outside of peak hours. Secondly, this tool can 2 to 3 minutes to import one data file. Keep this in mind when estimating how long tool will be running. The verbose log file generated by the tool will by default appear on the File Store.
Delete it if there are no errors reported, because the log file can be tens of MB or more. The tool uses a cmdlet from the management shell to identify all the Front-End servers in the pool. Secondly, the tool must be executed from a machine in the pool that has the RtcLocal database installed. Otherwise, remote Windows PowerShell commands from this tool will fail. Windows PowerShell Remoting can be turned off on all Front-End servers in the pool after it is finished.
Otherwise the tool will fail with IO Permission errors. This tool is used to synchronize users and groups from different user forests as an Active Directory Domain Services contact object to a central forest where Skype for Business Server is installed. To provide single sign in, the primary user account must be mapped to the Active Directory Domain Services contact object in the central forest for Skype for Business Server This tool helps perform that mapping.
This information may be useful to Microsoft support personal in diagnosing deployment and routing problems. Executing LookupUserConsole. Type exit to quit the LookupUserConsole tool. The tool runs on domain-joined machines where Skype for Business Server is installed. Bandwidth Policy Service test: The tool performs tests against all the servers that are running the Bandwidth Policy Services in the topology by doing the following:. Verifying that the Skype for Business Server Bandwidth Policy Service Core is started and can perform the bandwidth check successfully.
This tool must be run from a computer that is part of the topology and has the local store installed. If the AudioVideoEdgeServer test is performed, the tool outputs are the following:. If the BandwidthPolicyServer test is performed, the tool outputs are the following:.
The test results of the computers that provide the Skype for Business Server Bandwidth Policy Service Authentication in the topology. Network Configuration Viewer can be used by Skype for Business Server communications software administrators to view call admission control CAC network topology for an enterprise that is provisioned to allow real-time communication sessions, such as voice or video calls based on specified bandwidth capacity.
Define custom connectors for CAC network topology links for example, site-to-region, region-to-region, and site-to-site links. View CAC network topology site information, region Information, and provisioned bandwidth policies and network links.
Load and view CAC network topology from a Skype for Business Server deployment in a graphical format : Skype for Business Server administrators can load and view CAC network topology configuration on any Skype for Business Server computer by using the Download Network Configuration option as shown in the figure below.
The tool will fail to download or view such a configuration when deployed on a computer that does not have connectivity to the Skype for Business Server configuration store. Skype for Business Server administrators can view such a file in a graphical format by using the Open Network Configuration option as shown below.
The saved configuration file can then be used offline for graphical viewing purposes. View CAC network topology configuration data: Skype for Business Server administrators can view related network configuration data such as network regions, network sites, bandwidth profiles, and site subnet IP addresses in a textual format by using the View Network Configuration data option as shown below.
View CAC network topology in a tree-view style: Skype for Business Server administrators can view related network configuration data in a graphical tree view style by using the control panel on the left side of the tool window as shown below. Define custom connectors for CAC network topology links such as site-to-region, region-to-region, and site-to-site links : Skype for Business Server administrators can define custom graphical connectors for CAC network configuration WAN links by using the Settings option as shown below.
This helps differentiate between various types of network links that are provisioned in the network configuration. View CAC network topology site information, region information, and provisioned bandwidth policies: Skype for Business Server administrators can view related CAC network region information, site information, and CAC bandwidth provisioning information by using options shown below. For example, click Info in a network region or network site object. This tool can be a valuable resource to Skype for Business Server administrators who would like to view CAC network topology for their deployment in a graphical format.
The Response Group application gives agents the ability to access useful real-time information using its built-in Web service. Unfortunately, no graphical view of this data is available outside the application.
The Response Group Agent Live Resource Kit tool solves this issue by providing a simple and graphical way to access this information, enhanced with real-time Skype for Business communications software information such as the presence of other agents.
Response Group Agent Live is a Windows application that provides sign-in and sign-out functionality and some real-time information such as group membership and current number of calls to Response Group agents. It is meant to be an enhanced version of the Agent Groups page accessible from Skype for Business. The Response Group application queues incoming calls, and then routes them to agent groups.
To make informed decisions about which calls to service, agents can access real-time information about their agent groups, such as what other agents are available and how many calls are waiting in each queue.
This information, initially accessible only through the Response Group service, is made available in an intuitive way by Response Group Agent Live. It provides Response Group agents the information and capabilities that are available from the Response Group service such as group membership, presence of other agents, and number of waiting calls. This application provides three quick ways for agents to sign in or out:.
Group membership: When an agent group is selected, Response Group Agent Live displays the list of agents in this group in the right pane. If Skype for Business Server is running on the same computer as this application, presence information and the contact card are displayed in the Response Group Agent Live. Agents can send an IM or call other agents directly from there.
Real-time statistics: Response Group Agent Live provides real-time statistics for all agent groups. The update frequency is one minute. When a call is answered by a Response Group, a visual indicator is added next to the group name with the current number of queued calls. Pausing the pointer over a group also displays the longest waiting time. The figure below illustrates the Options dialog box that agents can use to configure the host address and shortcut keys.
This dialog is accessed by clicking the Options button on the top right of the main interface. The following three different settings can be customized in the Response Group Agent Live configuration:. The exact Response Group service address is automatically derived in the background from this information by appending the right path after the host.
The figure below illustrates how to call or send an IM to another agent by right-clicking the contact in the right pane. The figure below illustrates how Response Group Agent Live displays the current number of calls in the queue and the longest waiting time among all these incoming calls.
Fast sign-in and sign-out, group membership, and basic real-time statistics are interesting Response Group agent features that are only available outside the application from the Response Group service. With the Response Group Agent Live Resource Kit tool, Lync administrators can provide their agents with a Windows application that allows them to perform tasks in a faster and graphical way. SEFAUtil secondary extension feature activation is a command-line tool that enables Microsoft Lync Server communications software administrators and helpdesk agents to configure delegate-ringing, call-forwarding, simultaneous ringing, team-call settings and group call pickup on behalf of a Lync Server user.
The tool also allows administrators to query the call-routing settings that are published for a particular user. The administrator can specify the target in the form of a SIP URI or use a target that has already been published by the user. This tool also allows administrators to add or remove delegates or team-call group members on behalf of the user.
SEFAUtil secondary extension feature activation enables Lync Server administrators and helpdesk agents to configure delegate-ringing, call-forwarding, simultaneous ringing, team-call settings and group call pickup on behalf of a Lync Server user.
This tool also allows administrators to query the call-routing settings that are published for a particular user. The current version of SEFAUtil is only a command-line tool; there is no supporting graphical user interface. The features in this tool allow administrators and helpdesk agents to do the following:. View all call routing settings for a user includes call-forwarding, delegation, simultaneous ringing, team-call and group call pickup. The current version of this tool provides output only in the Command Prompt window.
For details, see the Examples section later in this document. Bob is an executive and has been moved to Lync Server telephony.
He has delegation on his existing PBX system. Alice is travelling and realizes that she is expecting an important call from one of her customers. However, she is in a hotel and has no access to a computer.
She calls the helpdesk and requests that they forward to her mobile number all the calls made to her work number. The helpdesk personnel are able to do the configuration on her behalf. A customer service practice in the human resources department at Contoso is to provide personal service for all callers since the first call. Given that all members of the department sit very close to each other, having all phones ringing at the same time with team-call is very disruptive for the team.
To provide the best service without disrupting the team members, the Lync administrator takes advantage of the Group Call Pickup capability. The administrator adds all department members to a pickup group and communicates to the department the pickup group number.
When Samantha is absent from her desk, Joe notices her phone ringing and he proceeds to answer the call from his desk. UCMA 3. If needed, adding a pool as a new trusted application pool can be done via the Lync Server Management Shell with the following cmdlet:. The topology changes need to be enabled. Enabling the topology changes can be done via the Lync Server Management Shell by executing the following cmdlet:.
To do this, run the tool from a windows command prompt with administrator privileges to display the call forwarding settings of a user in the deployment. To display the call forwarding settings of a user, use the following command:. Group Call Pickup requires additional configuration in Lync Server for the capability to be fully enabled.
Before assigning pickup groups to users, refer to the Group Call Pickup product documentation for the planning and deployment steps of this capability. The following command displays the call handling for the user. This example changes the simultaneous ringing rule that was set in the previous example to the delayed ringing rule. This example adds a team member to the team-call group of a user and enables simultaneous ringing to the team-call group.
Adding a member to the team-call group of a user will automatically switch the simultaneous ringing settigs of the users to simulring his team-call group. If the member being removed is the only member of the team-call group, simultaneously ringing to the team-call group will be automatically disabled.
When you disable Group Call Pickup for a user, the group number that was assigned to the user is not retained. While the script name is similar to the System Preparation Tool for the Microsoft Windows operating systems, they are different.
This script will only install the required prerequisites for Lync Server Once those prerequisites are installed, the Windows SYSPrep tool can then be used to create an image of the server. Prior to running the SYSPrep. This folder must also include a copy of the Lync Server files, specifically Setup. The prerequisite files can be downloaded from the following locations:. The —SetupFolder parameter takes as an argument the directory location of the prerequisite files.
To run the SYSPrep. The Unassigned Number Announcements Migration tool enables a Lync administrator to move the unassigned numbers configuration that is serviced by the announcement application from a source Lync Server or Pool to a destination Lync Server or Pool. The Unassigned Number Announcements Migration tool is a Windows PowerShell script that moves the unassigned numbers configuration serviced by the announcement application of a source server or pool to a different server or pool.
When executed, the Unassigned Number Announcements Migration script will perform the following operations:. Move all the audio files used by the unassigned number announcements of the announcement application hosted in the source server or pool to the file store of the destination server or pool.
Move all unassigned number announcements configured for the announcement application hosted in the source server or pool to the destination server or pool. Reassign all the unassigned number ranges that are serviced by the announcement application hosted in the source server or pool to the destination server or pool. After successfully running the script, all the unassigned number ranges that were serviced by the announcement application hosted in the source server or pool will now be serviced with the same configuration by the destination server or pool.
If the execution of the operation is interrupted by any error, the unassigned number ranges that were successfully moved to the destination will remain in the destination in an operational form and the rest of the unassigned number ranges to be migrated will remain in the source as well in an operational form. To fully migrate the rest of the configuration, rerun the script after addressing the error.
The Unassigned Number Announcements Migration script can be used in the following three scenarios:. Migrating configuration settings to a new version of Lync Server: Contoso is in the process of migrating to Lync Server and as part of the migration process the Lync Server administrator would like to move the unassigned numbers configuration serviced by the announcement application from the Lync Server deployment to the new Lync Server deployment.
To move the configuration settings, the Lync Server administrator uses the Unassigned Number Announcements Migration tool. Rolling back a deployment from Lync Server to Lync Server Due unexpected factors, Contoso has to roll back the migration to the new Lync Server deployment.
To minimize disruptions to the service, the Lync Server administrator uses the Unassigned Number Announcements Migration tool to roll back the configuration from the Lync Server deployment to the Lync Server deployment. Moving data between Lync deployments: Contoso is in the process of replacing all the servers of one pool with newer servers. Their strategy is to deploy a new Lync Server pool, move all the data from the old to the new pool, and then deprecate the old pool.
Once the new pool is deployed, the Unassigned Number Announcements Migration tool is used to move the configuration from the old pool to the new one. The announcement application has to be successfully deployed in the source and destination Lync Servers or Pools. The Move-CsAnnouncementConfiguration script requires the two parameters that are described in the table below.
This example moves the unassigned number announcements from the source pool Lync Server to the destination pool Lync Server Delete all Web conferencing data associated with a single user that is older than a certain date. Move all Web conferencing data associated with a single user when that user is moved from one pool to another. The Resource Kit Tools for Lync Server supported moving all Web conferencing data associated with a single user when that user is moved from one pool to another.
That functionality is now deprecated from this tool in favor of the MoveConferenceData parameter. For details about this parameter, see the Move-CsUser cmdlet. The tool deletes meeting data only for meetings that are inactive. Active meetings or meetings in sessions cannot be deleted. This tool must be run from a computer that is in the same pool as the target user.
The user whose meeting content data is being managed by this tool must be homed in the same user pool.
If a query is performed, the tool outputs the list of all inactive meeting data folders that have that user as an organizer. If a delete is performed, the tool outputs the list of all meeting data folders whose data will be deleted.
The preceding example shows how a query command would work. The output of such a command would be a list of all meeting content folders that would be affected by this tool. The preceding is an example of a delete command. The delete command will remove all inactive meeting folders from this user. This tool can be a valuable resource to administrators who need more precise control over conference meeting data. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info.
Contents Exit focus mode. Topic Last Modified: This topic describes the tools that are part of the Lync Server Resource Kit, including the purpose of each tool, and examples of its use. Supported Environments For optimal performance, the Lync Server , Resource Kit Tools should be installed in the same environment and with the same specifications that are required for Lync Server The primary scenarios for the tool are the following: To enable administrators to map attributes in Active Directory Domain Services to the attributes for Lync Server To enable administrators to restore default Address Book Service settings.
Note The enable checkbox is in the far right column; you may need to scroll right to see the column. Network The computer should be able to connect to the Front End pool and back-end database. Users Administrators who have the permissions required to update the Lync Server deployment. Bandwidth Policy Service Monitor The Bandwidth Policy Service Monitor tool is intended to allow administrators to view a list of the following: All the configured Lync Server Bandwidth Policy services Authentication and Core in the topology The connections that each service makes to other Bandwidth Policy services and to the Edge servers All the links that are configured in the Network configuration document and real-time bandwidth usage as reported by each of the Bandwidth Policy services Description The Bandwidth Policy Service Monitor tool is implemented as a GUI-based application.
Machine Info Tab The Machine Info tab shows the details of the Bandwidth Policy Service that is selected and the list and state of all the connections that are made by the selected Bandwidth Policy Service to other services. Topology Info Tab The Topology Info tab shows a list of all the links that are configured in the Network configuration settings. Output There is no command-line output; the program output is contained within the main graphical user interface GUI.
Purpose The purpose of the Bandwidth Policy Service Monitor tool is to allow administrators visibility into the state of each of the Bandwidth Policy services that are defined in the topology. Summary The Bandwidth Policy Service Monitor tool can be a valuable resource to administrators so they can inspect the state of all the Bandwidth Policy services in the topology—and more importantly—they can obtain real-time bandwidth utilization for the links that are defined in the Network configuration settings.
Bandwidth Utilization Analyzer Bandwidth Utilization Analyzer is a tool that creates reports about various views of bandwidth consumption by the UC endpoints across WAN links in the enterprise network.
Output Bandwidth Utilization Analyzer provides graphic al plots of bandwidth capacity and utilization for audio for all the WAN links that are configured in the system.
Using WanLinkLogCollector. Step 2 - Specify the file directories The following file directories can be specified by the user as shown. Note Ensure that sufficient file access to the server logs and the temporary file store folder is provided to the tool user.
Step 3 - Collect the logs and start the report viewer To collect the logs and start the report viewer, click Execute as shown below.
When the input validation is successful, the message shown below is displayed. Using BandwidthUtilizationAnalyzer. Click Import. Applying Filters to the Report View The filters that can be applied to the report view as shown below are described as follows: Name Filter by WAN links the filter is on the right side of the graph.
Filter by Exceeded limit. Select True to enforce the filter. Filter by Critical levels. Filter by Under utilized. Filter by Link Type. Select the type or types that need to be displayed. Filter by Region. Select a list of regions whose links need to be displayed. Requirements The. NET Framework 3. Summary Bandwidth Utilization Analyzer is used to plot the audio bandwidth utilization for UC traffic across the network.
Call Parkometer Call Parkometer is a command-line application that provides easy access to the Call Park orbit database.
Description Call Parkometer is a tool to track currently parked calls. All options are mutually exclusive. Command-line syntax is as follows: —o parameter—lists all orbit ranges configured for this pool.
Host name of the CPS where the call is parked. Office Office Exchange Server. Not an IT pro? Windows Server TechCenter.
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